PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.giftsme.online

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

When you take part in a Transaction through the Website such as purchasing products or merchandise, Giftsme may collect Payment Information from you related to such Transaction as well as other Personal Information such as shipping address for shipping of the ordered products or merchandise purchased through the Website. Giftsme may use your Personal Information or Payment Information in order to complete the Transaction and, if applicable, to fulfil your purchase. The Payment Information & Shipping Information may also be shared with the third parties, as may be necessary, to fulfill your service (for example, to process the payment made through the credit card or to deliver the product).
We don’t share any personally identifying information publicly or with third-parties other than stated or when required to by law.
Our website may link to external sites that are not operated by us for fulfilment of orders. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

^{ORDER INFORMATION}

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card and debit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud.

^{NO REFUND POLICY}

No refunds are applicable in any case. We do consider about our valuable customers thus we tend to compensate through coupon codes/ vouchers etc..

^{CANCELLATION POLICY}

Cancellation of order is not allowed in any case, once order placed it cannot be cancelled. We are a customized store, as soon as order comes it is put into processing to the assigned vendor with your customization details.

^{RETURN POLICY}

1.For filing return, video of parcel while opening it should be sent to us via mail. The video should be clear, from start to end with label clearly visible and seal of parcel should also be visible. In video it should be clearly visible that customer has opened the parcel by cutting the seal. Video should be made from cutting of seal to opening and checking all functions of product. The return should be reported within a window of 24 hours.
There should be no camera manipulation, pauses and cuts, only one single full video will be considered. If logo of any editing app is found on video, it will not be considered.
2. Products are exchangeable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on homafy.com. Complaints will be entertained only on the same day when product was delivered by submission of opening video.
3. Exchange will be processed only if:
o it is determined that the product was not damaged while in your possession;
o the product is not different from what was shipped to you;
o the product is returned in original condition (with brand’s/manufacturer’s box,
MRP tag intact, user manual, warranty card and all the accessories therein).

4. Products marked as “non-returnable” on the product detail page cannot be returned.
5. Return would be not be done in cases of seller remorse or disliking of product. Only valid

PAYMENT GATEWAY

All online payments on GIFTSME.ONLINE are managed on a secure payment gateway. We do not store or have visibility into customers’ net banking information or credit/debit card details as all payments are handled by a secure 3rd party gateway with world-class security.